Frequently Asked Questions

May 22, 2018

About Upscale Bargain

Welcome to the Frequently Asked Questions page of Upscale Bargain - your ultimate destination for premium products at affordable prices. We pride ourselves in delivering the highest quality products spanning various categories, including electronics, fashion, home decor, and more. With a commitment to customer satisfaction, our team is here to address any queries you may have.

Shipping and Delivery

How long does it take to receive my order?

At Upscale Bargain, we understand the excitement of receiving your order promptly. We strive to process and ship all orders within 24-48 hours of purchase. Depending on your location, the estimated delivery time is typically between 3-7 business days.

Do you offer international shipping?

Yes, we offer international shipping to selected countries. Simply enter your shipping address during checkout to see if your country is eligible for shipping. International orders may take slightly longer to deliver, depending on customs clearance and local postal services.

What are the shipping charges?

We offer free shipping on all orders within the United States. For international orders, shipping charges vary based on the weight and destination of the package. You can view the exact shipping cost during the checkout process.

Product Information

Are your products brand new?

Yes, all our products at Upscale Bargain are brand new and unused. We source our inventory directly from trusted manufacturers and authorized distributors to ensure the highest quality standards are met.

Do you provide product warranties?

Many of our products come with manufacturer warranties, which are mentioned on the product description page. In case of any issues, please refer to the specific terms and conditions outlined by the manufacturer for warranty claims. Our customer support team is also available to assist you throughout the process.

Can I return or exchange my purchase?

Upscale Bargain offers a hassle-free return and exchange policy. If you are unsatisfied with your purchase, you can initiate a return within 30 days from the date of delivery. Please ensure that the product is unused and in its original packaging for a smooth return process. To request a return or exchange, simply reach out to our customer support team with your order details.

Payment and Security

What payment methods do you accept?

We accept various payment methods to provide convenience and security to our customers. You can make payments using major credit cards such as Visa, Mastercard, American Express, and Discover. We also offer secure payment options through PayPal and Apple Pay.

Is my personal information safe with Upscale Bargain?

Protecting your personal information is our top priority. Upscale Bargain implements industry-standard security measures to ensure the confidentiality and integrity of your data. Our website utilizes SSL encryption to securely transmit sensitive information, and we never share your personal details with third parties without your consent.

Do you store my credit card information?

No, we do not store any credit card information on our servers. Payments are securely processed through our trusted payment gateways, which handle the transaction process. This ensures that your sensitive information remains protected.

Contact Us

If you have any other questions or need further assistance, feel free to reach out to our friendly customer support team. We are available to help you Monday through Friday, from 9am to 5pm PST. You can contact us via phone, email, or by filling out the contact form on our website.

Thank you for choosing Upscale Bargain. Your satisfaction is our priority, and we look forward to serving you with the finest products and exceptional customer service.

Orna
Very helpful, thank you!
Oct 6, 2023